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  3. Duplicate Accounts

Duplicate Accounts

  • Why am I receiving a "Do you have another account?" prompt?
  • Why is there more than one Link account under my email or mobile number?
  • What should I do if I have received an email to verify my accounts, but cannot find the prompt on the FairPrice Group app?
  • What should I do if I see an unfamiliar name in the account registered under my email or mobile number?
  • How do I get my 16 digit Link Rewards card number?
  • What must I do if I am unable to successfully verify my Date of Birth or 16 digit Link Rewards card number?
  • What will happen after I merge my accounts?
  • What will happen to the duplicate account(s)?
  • Will I lose any of the Linkpoints accumulated in my other account(s)?
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