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• Rewards on the FairPrice Group app

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  What is Rewards on the FairPrice Group app?
  How do I access Rewards on the FairPrice Group app?
  How do I redeem a reward using my Linkpoints?
  Where can I find my redeemed rewards?
  How do I use a reward which I have redeemed earlier using my Linkpoints?

• Linkpass

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  What is Linkpass?
  I have not created Linkpass profile before, why is there a match with an existing profile with my mobile/email?
  Why haven't I receive the email link to reset my password?
  I have already verified the account once before, why am I receiving the message to verify again?
  Forgot my password, how can I reset it?

• Card replacement

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  What should I do if my Link/NTUC card is damaged, lost or stolen?
  What should I do if I do not receive my replacement Link/ NTUC card?
  

• General enquiries

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  Where can I apply for a Trust Credit Card or Savings Account?
  Trust Link Credit/Debit Cards and NTUC Link Credit/Debit Cards are the latest additions to Link Rewards cards. Who is behind Trust?
  I requested for a replacement Trust Credit/Debit card. What should I do if I do not receive my replacement Trust Credit/Debit Card?
  Where do I find the list of Link partners?
  What is the Link Rewards Programme?
  How does it work?
  Why do I create a Link account?
  Who can I contact for enquiries?

• Link account registration / login

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  My Trust Credit/Debit card is tied to a newly created Link account, but I am an existing Link member. What should I do? Will I lose my previously earned Linkpoints?
  My Trust Credit/Debit card is tied to an incorrect Link account. What should I do? Can I merge my Link accounts?
  I am not a Link member. Will a new Link membership be created for me when I sign up for Trust cards?
  I am an existing Link member. Will my Link membership be linked to my Trust card?
  My registration has failed; it says my details are not valid. Why and what should I do?

• Link Rewards cards

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  Trust Cards
  Link Rewards cards

• Linkpoints

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  Can I combine the Linkpoints earned in different years for the purpose of redemption?
  My Linkpoints were not credited. What should I do?
  Where can I check my Linkpoints balance and transaction history?
  How do I earn Linkpoints?
  How do I redeem Linkpoints? How do I continue to earn and redeem Linkpoints if I terminate my Trust account?
  What happens to my Linkpoints if I return or refund the product(s) purchased with my Trust Credit/Debit Card?
  What should I do if I did not receive any Linkpoints on my purchase using my Trust Credit/Debit card?
  When do I see my monthly and quarterly bonus Linkpoints as awarded by Trust (when I hit respectively the monthly and quarterly minimum spends)?
  When will I receive my earned Linkpoints on my Trust Cards? (excluding monthly and quarterly bonus Linkpoints)? Which partners can I use the FairPrice Group app to earn and redeem Linkpoints?
  How do I earn and redeem Linkpoints at partners with the FairPrice Group app?
  Which partners can I make payment with the FairPice Group app?
  Do I get my Linkpoints immediately when I shop at Link partners including FairPrice, Unity and participating Cheers stores?
  Will the transition to digital payment make it harder for us to earn and redeem Linkpoints?
  

• Linkpoints exchange

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  What is Linkpoints exchange?
  How does Linkpoints exchange work?
  How long does it take to have my Linkpoints exchange conversion request processed?
  Where can I view the status of my Linkpoints exchange conversion request?
  

• FairPrice Group app

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  With the recent scams, how can members be sure if the communications received are real?
  Why should we download the FairPrice Group app?
  What is the FairPrice Group app about?
  Can I earn and redeem Linkpoints at stores using the FairPrice Group app?
  How will I be updated on Link promotions?

• Banking products

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  Insurance
  Trust Savings Account