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Link account registration / login

Duplicate Accounts

  • Why am I receiving a "Do you have another account?" prompt?
  • Why is there more than one Link account under my email or mobile number?
  • What should I do if I have received an email to verify my accounts, but cannot find the prompt on the FairPrice Group app?
  • What should I do if I see an unfamiliar name in the account registered under my email or mobile number?
  • How do I get my 16 digit Link Rewards card number?
  • What must I do if I am unable to successfully verify my Date of Birth or 16 digit Link Rewards card number?
See all 9 articles

Link Account registration

  • My Trust Credit/Debit card is tied to a newly created Link account, but I am an existing Link member. What should I do? Will I lose my previously earned Linkpoints?
  • My Trust Credit/Debit card is tied to an incorrect Link account. What should I do? Can I merge my Link accounts?
  • I am not a Link member. Will a new Link membership be created for me when I sign up for Trust cards?
  • I am an existing Link member. Will my Link membership be linked to my Trust card?
  • My registration has failed; it says my details are not valid. Why and what should I do?
  • My details did not appear on the Confirm Details page. What happened?
See all 7 articles
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