I have just received my Plus! Visa Credit Card. Will I be sent another phone and Online Banking pin? I already have an existing phone and Online Banking pin that was sent to me when I applied for the OCBC Credit Card previously.
I have a NTUC Plus! Card but it was damaged so I called OCBC for a replacement card. OCBC recently sent me a replacement card with the same card number and expiry but on a Plus! Visa Card face. Is there a change to my phone/internet banking pin?
I have Internet Banking facilities for other OCBC products but I have forgotten my pin. Does my Plus! Visa account uses the same pin and login ID? If so, what can I do?
How can I apply for Online Banking or Phone Banking access?
How do I update my personal particulars online?
Can I change my mailing address online?
How can I pay another person's Credit Card bills via Online Banking?
Will I be given Online Banking and Phone Banking access codes and PINs?
Why can't I use my existing PIN with the new Plus! Visa Card?
When will I receive my Card PIN?

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I have Internet Banking facilities for other OCBC products but I have forgotten my pin. Does my Plus! Visa account uses the same pin and login ID? If so, what can I do?

You can apply for reissuance of pin via ATM or fill in a form.

If you cannot remember your access code, please call OCBC's 24-hour hotline at 1800 363 3333 to check.