My details did not appear on the Confirm Details page. What happened? It could be due to a slow internet connection with our servers. Don’t worry, you can check and update your profile details via My Account after logging on to our website. Related articles My registration has failed; it says my details are not valid. Why and what should I do? My address is wrong at the Confirm Details page. How do I change it? How do I update my mobile number, email address or mailing address? I am not a Link member. Will a new Link membership be created for me when I sign up for Trust cards? How do I apply for a card?