My details did not appear on the Confirm Details page. What happened? It could be due to a slow internet connection with our servers. Don’t worry, you can check and update your profile details via My Account after logging on to our website. Related articles My registration has failed; it says my details are not valid. Why and what should I do? My address is wrong at the Confirm Details page. How do I change it? My Trust Credit/Debit card is tied to a newly created Link account, but I am an existing Link member. What should I do? Will I lose my previously earned Linkpoints? Can I change my email address of my account?