I am unable to earn and redeem Linkpoints with the Link card that I have been using, what should I do? Please reach out to FairPrice Group Customer Service team via our webform at go.link.sg/support or get in touch with us at 6380 5858. Related articles My Linkpoints were not credited. What should I do? My Link membership in my FairPrice Group app has been removed and my Linkpoints are gone, what should I do? What should I do if my Link/NTUC card is damaged, lost or stolen?